Privacy, Security and Refund Policies

We recognize the concern about user privacy & security on the internet and the confidentiality of your personal information. This Privacy Policy describes what information is gathered about you from your visit to this website, how we will use such information and our terms for refunds, returns and exchanges.

PLEASE READ THESE STATEMENTS!

The personal information collected through our website and the personal information you otherwise choose to provide to us will be used and retained as described in the remainder of this Privacy & Security Policy.

We may collect personally identifiable information when you visit our site for internal marketing and tracking purposes. It will not be used otherwise except as described herein.

The information we collect and store depends on what you do when you visit our website. Non-personal Session ID information is logged automatically when a visitor accesses our site. The information gathered includes the Internet protocol (IP) address of the computer you are using, the time and date of your visit and does not identify you personally.

We may use this information to measure the number of visitors to different sections of our site, to monitor users’ compliance with the Terms of Use, for any investigative purposes or to help us make our site more useful. We may retain this information for at least five (5) years.

Security

Personal Information Collected from Credit/Debit Card Transactions

We request information from the user in order to make a payment using our site. A user must provide contact information, e-mail address, and financial information, such as a credit/debit card number and the expiration date. Contact information is used to advise the user about the processing of a payment. Financial information is used for payment processing purposes only.

We do not retain, share, store or use personal information for any secondary purposes unless you explicitly opt in to a list or service and will exercise reasonable care to prevent disclosure or use of credit/debit card information, other than as permitted by the Credit Card Association Rules. We will retain or require this information to be retained for at least five (5) years in accordance with banking and accounting principles.

Personal Information Transmitted by User Across Internet for Credit/Debit Card Transactions is Made Secure

Here’s what you should know about the security of personal information you provide to us in connection with making a payment using our site:

We require the use of Secured Socket Layer (“SSL”) standard transmission encryption to protect transmission of users’ personal information submitted while making a payment using our site. We require that all such information you provide to us in this manner is stored securely subject to the California Public Records Act and other legal requirements.

Website Links to Other Sites Not Covered by Atigro Privacy & Security Policy Statement

Our website may contain links to documents located on websites maintained by other public agencies or private organizations. Once you access an individual document that links you to another website, you are subject to the privacy policy of the website containing the document. NOTE: When using this site to make a payment using a credit/debit card, you will be transferred to a portion of the site hosted by our contracted payment processing vendor (“Payment Processor”). Our Payment Processor will prompt you to enter all information necessary to make a purchase or payment using a credit/debit card and will thereafter take all steps necessary to process such payment on our behalf. Our Payment Processor has agreed to abide by the terms of this Privacy & Security Policy while collecting such information and processing such payments on our behalf.

Contact Information
Address: 8607 Westwood Center Drive Suite 310
Vienna, VA 22182
Phone: (703) 621-5865
Email: info@atigro.com

Should you have any further questions regarding this Privacy & Security Policy or your interaction with our website, please contact us at:

Please also visit our Terms of Use governing the use of our website.

By using our website, you consent to this Privacy & Security Policy.

REFUND POLICY

All sales are final. Clients are liable for the full amount due based on signed agreements for the agreed upon period. Some agreements do allow for partial refunds if an option to terminate a project is provided. Please check your agreement with Atigro for exact details.

SHIPPING AND HANDLING COSTS:

In the event that a client requires data CDs or other equipment to be shipped, the shipping cost will be the cost charged by the shipping company plus a $9 handling fee unless otherwise specified in the client’s specific agreement